PRIVACY POLICY

Effective Date: October 2, 2026

My Depot Supply LLC (“My Depot Supply,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, store, and protect information when you visit www.mydepotsupply.com, communicate with us, place an order, or interact with us by phone, email, or text message.

Information We Collect

We may collect information including:

  • Name

  • Company name

  • Email address

  • Phone number

  • Billing and shipping addresses

  • Order and purchase information

  • Product preferences

  • Customer service communications

  • Text message and telephone communications

  • Website usage information

Payment information may be processed by third-party payment providers. My Depot Supply does not store complete payment card information unless specifically permitted and securely handled by an authorized payment processor.

How We Use Your Information

We may use your information to:

  • Process and fulfill orders

  • Send invoices and payment requests

  • Provide shipping and tracking information

  • Respond to customer questions

  • Provide product information and recommendations

  • Communicate regarding existing or potential orders

  • Provide customer support

  • Maintain customer and order history

  • Improve our products, services, and website

  • Prevent fraud or unauthorized activity

  • Comply with legal and regulatory requirements

Text Messaging and SMS Privacy

Customers may provide their mobile phone number to communicate with My Depot Supply by text message.

We may use text messaging for purposes including:

  • Responding to customer inquiries

  • Processing or confirming orders

  • Providing invoices or payment information

  • Sending order and shipping updates

  • Providing customer service

  • Following up regarding products or services requested by the customer

Mobile information will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties for their own marketing purposes.

We may share information with service providers only when necessary to operate our business, process transactions, provide communications, fulfill orders, or comply with applicable law.

Customers may opt out of text messaging at any time by replying STOP. Customers may reply HELP for assistance.

Message frequency may vary. Message and data rates may apply.

Sharing of Information

We do not sell personal information.

We may share information with trusted service providers that help us operate our business, including:

  • Payment processors

  • Shipping carriers

  • Customer relationship management providers

  • Communications providers

  • Website and e-commerce providers

  • Accounting or business service providers

These providers receive information only as reasonably necessary to perform services on our behalf.

We may also disclose information when required by law, legal process, or to protect our rights, customers, property, or business.

Cookies and Website Information

Our website may use cookies and similar technologies to operate the website, understand website usage, maintain shopping functionality, and improve customer experience.

You may control certain cookie settings through your browser.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect customer information from unauthorized access, disclosure, alteration, or misuse.

No method of electronic transmission or storage can be guaranteed to be completely secure.

Data Retention

We may retain customer, transaction, and communication information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, enforce agreements, and comply with legal obligations.

Your Choices

You may contact us to request corrections or updates to your personal information.

You may unsubscribe from marketing emails using the unsubscribe option provided in those communications.

You may opt out of text messaging by replying STOP.

Children’s Privacy

Our products and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions regarding this Privacy Policy or how your information is handled, contact:

My Depot Supply LLC
Website: www.mydepotsupply.com
Email: support@mydepotsupply.com